PetSmart Charlotte, NC, 28269, US
The Store Manager – Pet Care and Retail Services leads day-to-day retail operations while supporting a consistent, customer-focused store experience. This role centers on operational oversight, team leadership, and maintaining standards that support both customer satisfaction and pet care needs.
In this position, you will guide store execution, coordinate daily activities, and help ensure the store operates efficiently. The role requires hands-on leadership, clear communication, and the ability to balance people management with operational priorities.
Key responsibilities in this role
• Oversee daily store operations, including opening and closing activities
• Lead and support store associates across customer service and operations
• Maintain store standards related to safety, cleanliness, and organization
• Coordinate inventory flow and product availability
• Support staff scheduling, onboarding, and day-to-day supervision
• Ensure operational policies and procedures are consistently followed
• Address customer questions or concerns in a professional manner
• Monitor overall store performance and operational effectiveness
What we look for in candidates
• Experience with retail operations or store leadership responsibilities
• Ability to manage daily workflows in a customer-facing environment
• Strong communication and organizational skills
• Knowledge of basic merchandising and inventory practices
• Ability to guide, support, and motivate store teams
• Customer-focused mindset with practical problem-solving skills
• Flexibility to work varied schedules as business needs require
What PerSmart offers
• Competitive compensation
• Health and wellness benefit options
• Paid time off and holiday benefits
• Associate discounts on products or services
• Career development and leadership growth opportunities
• A supportive, team-oriented work environment
Why build your career with PerSmart
PerSmart offers an opportunity to lead within a pet care and retail services setting that values reliable operations and positive customer experiences. Store Managers play an important role in supporting store teams and maintaining consistent service standards.
This role provides long-term leadership exposure and practical retail management experience while working within a structured, service-driven environment.
Hiring near Charlotte, NC – local opportunity
PerSmart is hiring a Store Manager – Pet Care and Retail Services for opportunities near Charlotte, NC. This role is commonly searched under store manager jobs near me, pet retail leadership roles, and retail management opportunities near NC.
Store Managers supporting locations near Charlotte may be involved in overseeing daily operations, coordinating staffing, and supporting customer experience across nearby retail locations. This opportunity is well suited for professionals seeking retail management roles near Charlotte with a focus on operations and team leadership.
About PerSmart
PerSmart operates in the pet care and retail services industry, supporting pet owners through in-store products, services, and customer assistance. The company focuses on practical retail operations that help serve local communities and everyday pet care needs.